Good sold are non refundable except for the following condition.

a) Inaccurate product packaging & type according to the order confirmation mail.

b) Seriously damaged product as upon receiving from courier express

Refund request with supporting document need to reverted to marketingmy@hicclife.com within 7 days from the receipt of physical goods for investigation & arrangement of refund. Otherwise, we reserve the rights to void the refund request.